The four tiers
Every pro has a reliability score from 0 to 100 that rolls up into a tier. Your tier gives you a head start on newly posted jobs — the higher your tier, the sooner new work reaches you. Climbing your tier means new jobs reach you faster, so it pays to keep your score up.
Platinum · 90–100
Gold · 75–89
Silver · 60–74
Bronze · below 60
What goes into your score
Five factors are weighted together into your 0–100 score. Each one only starts counting once there's enough data to be fair — for example, your rating needs at least 3 reviews before it affects your score.
Job reliability · 35%
Rating · 30%
On-time arrival · 15%
Responsiveness · 10%
Tenure · 5%
New pros start as provisional Gold
When you're new, a single early review shouldn't define your reputation — so we hold you at a provisional Gold tier while you get going.
During the window the app shows your progress toward graduating — the days since your first job and how many of your first 10 jobs you've completed.
How to climb
Your score updates on its own as you work — nothing to submit or claim. A few habits move it the most: