Help Center

How can we help?

Step-by-step guides and answers to common questions — for clients and pros.

Guides & walkthroughs

In-depth, step-by-step help for getting the most out of Traeos.

From download to your first job — the four steps to a live Traeos profile.

Pick the zip codes you cover with the radius tool, and switch coverage on or off anytime.

Quotes, milestones, payouts to your bank, tips, and exactly what Traeos charges.

Build a team under one brand: invite pros, set what each can do, and choose how they're paid.

What your reliability score and tier mean, why new pros start as provisional Gold, and how to climb.

Get help via email. We typically respond within 24 hours.

Share an idea, report a bug, or tell us what's working. Takes a minute.

Support hours: Monday - Friday, 8am - 6pm CT. We aim to respond to all inquiries within 24 hours on business days.

Get the full Traeos experience on iOS or Android.

Find licensed professionals in your area.

Join our team and help build the future of trades.

Our support team is here for you. Don't hesitate to reach out — no question is too small.

Prefer email? Reach us directly at [email protected]